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Field Specialist - OmniRide

OmniRide, a public transportation agency located in Prince William County, Virginia, is seeking a professional to fill the position of Field Specialist.

The Field Specialist performs intermediate technical work providing quality assurance and control of safety security, operations, and maintenance, customer service field support, assisting with customer complaint investigations and service issues, conducting stationary checks, auditing records to ensure compliance and providing recommendations, conducting field observations, recognizing safety and service deficiencies and recommending improvements, and related work as apparent or assigned.

This position will handle the review of the company database (Transtrack) to include ensuring entries are coded correctly and entering GPS coordinates for accidents.  In addition, the position is responsible for processing data related to vehicle, facility and service area incidents and accidents, processes contract deductions related to contractual violations and creates the monthly department report.

Applicants should have general knowledge of bus operations, commercial driving, or general transportation, as well as, general knowledge of safety and security regulations, practices and procedures. Applicants must also have the ability to communicate effectively in oral and written form, as well as the ability to deal courteously and effectively with the public.  This position must work outside in all weather conditions. A valid driver's license in the Commonwealth of Virginia is required.

Associates/Technical degree in business administration, or related field and moderate experience in fieldwork, customer service, data entry, or equivalent combination of education and experience.

Starting salary range is $44,669 - $58,070 depending on experience, plus attractive benefits.

Employment subject to background check and fingerprinting. PRTC is a drug-free workplace. EOE.

Applicants must apply at (full position description can also be found here): https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b11579ee-22ab-4ba6-ba89-2eb8bd0b5634&ccId=19000101_000001&lang=en_US