Skip to main content

Microtransit FAQs

Q: Where does OmniRide Connect Microtransit service operate?

  • A: The maps below illustrate the service areas (green highlight for the Manassas/Manassas Park area, blue highlight for the Quantico/Dumfries/Triangle area).

Manassas/Manassas Park Service Area

 

Quantico/Dumfries/Triangle Service Area

Q: What is microtransit?

  • A: Microtransit is defined as on-demand, shared public transit transportation that serves passengers using dynamically generated routes in response to individual or general consumer demand. It uses smaller vehicles (vans) and that utilize a mobile GPS platform. Passengers may be expected to make their way to and from common pick-up or drop-off points. Door-to-door service is not available.

Q: How can I set up a ride?

  • A: Passengers can schedule rides using our OmniRide Mobility app, through our online web portal or by calling OmniRide’s Customer Service Office during service hours. Rides will be reserved for same-day travel; they cannot be scheduled days in advance.

Q: When does the microtransit service run?

  • A: Our OmniRide Connect microtransit service operates as follows:
    • Manassas Park: Weekdays between 6:00am – 8:00pm and Saturdays between 6:00am – 8:00pm, based on availability.
    • Quantico/Dumfries/Triangle: Weekdays between 5:00am – 11:00pm and weekends between 5:00am – 8:00pm, based on availability. 

Q: How much does it cost to ride?

  • A: Currently, OmniRide’s local transit services are operating zero-fares.  Riders will pay $2.00 per passenger, when OmniRide begins to collect fares again. While OmniRide is fare free on local routes, all OmniRide Connect trips will be free. Fares will be paid through the app.

Q: How long will I have to wait for my ride?

  • A: Passengers should have to wait no longer than 15 minutes for their ride to arrive.

Q: Are transfers to other routes available?

  • A: Yes. At the Manassas Park VRE Station, riders can transfer to VRE trains and OmniRide Local Manassas (67) route. At the Hub at the Prince William County courthouse, riders can transfer to OmniRide Local Manassas (65 & 67) and East-West Express (96) routes. 
  • In Dumfries/Quantico, riders can transfer to OmniRide's Dumfries Connector and Route 1 Local buses that operate along the Route 1 corridor. The Dumfries Local route can then be accessed to continue to Montclair, Route 234, and Fettler Park Drive. Riders can also access OmniRide Express buses that travel along I-95 at the Route 234 Commuter Lot (intersection of Route 1 and Route 234).

**See the service guidelines for policy details.**

Microtransit FAQs