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OmniRide Access - Paratransit Service


What is OmniRide Access?

OmniRide Access is a paratransit service for people with disabilities. Vans operate within ¾ mile of the OmniRide Local bus routes that serve eastern Prince William County.

People who are unable to ride a fixed-route bus because of disabilities or health issues may apply to use OmniRide Access paratransit services. An eligibility review will determine whether an applicant is eligible for paratransit service.

Eastern OmniRide Access vans will operate:

  • Monday through Friday from 5:10 am to 10:40 pm.
  • Saturdays and Sundays from 6:50 am to 10:15 pm.

The ADA requires an eligibility process for the ADA Paratransit service. See below to apply for eligibility:


Phone: (877) 232-7433 / Phone TTY: (310) 410-0985 / Fax: (310) 410-0239

(Monday – Friday 11:00 a.m. – 7:00 p.m. ET)

Mail: ADARide, 19300 S. Hamilton Ave, Suite #120, Gardena, CA 90248

You will be notified of your eligibility status within 21 days after the completion of the application process. If you have not been notified within 21 days of submitting your application, contact ADARide. If a decision has not been made within 21 days of a completed application process, paratransit service will be provided to you until a final decision is made.

How does it work?

Eligible passengers will receive an OmniRide Access ID card once they complete the eligibility process. Paratransit rides must be scheduled in advance once the passengers receives their ID card. OmniRide Access accepts trip reservations for the next service day and no more than 14 days before the time of the trip. OmniRide Access does not accept same-day trip reservations.

Trained Personal Care Attendants may ride for free with an eligible passenger. Other companions, including children, must pay the full fare. When booking a trip, please be sure to mention whether you will be accompanied by a Personal Care Attendant, companion,
or service animal.