New Rider
Whether you’re new to the area or just looking for alternatives to driving alone, this is the place to start! We’re looking forward to helping you discover more about transit, ridesharing, and other strategies to reduce the number of vehicles on our roads.
Tell Us About You
Please take a minute to tell us a little about yourself by completing our New Rider Questionnaire. The information will help us to know who our customers are and learn the best way to communicate with you. All information provided is solely for OmniRide’s use and will not be shared with outside organizations.
FAQs
When you’re a new transit user, you have many questions. Here’s a quick look at some of our most Frequently Asked Questions.
Get Started
Here are some highlights to help you get to know OmniRide!
OmniRide Express commuter buses provide comfortable seating for your weekday trips between Prince William County and major employment centers in Northern Virginia and Washington, D.C.
OmniRide Local buses travel locally and help you to make connections inside and outside your neighborhood. OmniRide Local buses can even travel up to ¾ mile from the standard route to accommodate people who have difficulty using traditional bus stops!
OmniRide Metro Express buses connect you with nearby Metro stations and are a great option if you have non-traditional working hours or just want to take a day trip.
OmniRide East-West Express buses helps you travel between eastern Prince William County and the Manassas area and complements the local bus service by helping you make connections outside your neighborhood.
OmniRide Access is a paratransit program that serves disabled riders who require off-route pick-up and drop-off service. Vans operate within ¾ mile of the OmniRide Local bus routes that serve eastern and western Prince William County. Passengers must register and reserve trips in advance.
OmniRide Connect is a microtransit service that allows riders in the Manassas Park and Quantico/Dumfries/Triangle areas to book a ride through their phone or by calling OmniRide's Customer Service office. Instead of a bus, riders are transported in vans.
OmniRide Ridesharing is a free, personalized ridematching service that will help you find a carpool or vanpool. OmniRide Ridesharing uses the Commuter Connections database to link commuters who live and work near one another and who have similar work hours.
SmarTrip - an easy-to-use fare payment card
Service Updates – a listing on our homepage of all the latest information you need to know when using OmniRide’s services
Rider Tools - a set of tools to help you to calculate the best route for your trip -- provides assistance finding the nearest bus stop, individual route and stop information and Google Transit Trip Planner.
Rider Express - subscribe to get all the latest service related information by email or SMS text message.
About OmniRide - introduces our Board and tells you about our history.
Contacts - lists important contact information for PRTC, including driving directions to our headquarters.
Public Hearings - hearing notices are posted when significant service changes are proposed.
Transit Links - offers connections to other transit and Prince William area web sites.
Tell Me More
You've toured the site and now maybe you want a starter kit of schedules for the services in your neighborhood. Just complete our Information Request Form and we'll get a package in the mail to you. And once you've taken your first trip, we'd really appreciate it if you took a minute to complete the New Passenger Survey.
How to Contact Us
Customer Service:
5:30 AM - 8:30 PM Monday – Friday
(703) 730-6664 or via Virginia Relay Center - TDD, call 711
Email: Omni@OmniRide.com
OmniRide Transit Center
14700 Potomac Mills Road
Woodbridge, Virginia 22192
(located beside Hylton Memorial Chapel at the intersection of Telegraph and Potomac Mills Road) Click here for directions.
(703) 583-7782 or via Virginia Relay Center, TDD, call 711
Administrative office: 8:30 AM - 5:00 PM Monday - Friday
Lobby hours 6:00 AM - 10:30 PM Monday - Friday
Financial Transactions in Lobby: 7 AM - 7 PM Monday - Friday